The Peter Christian service ethos is very simple; we treat our customers as we would expect to be treated ourselves. We do not like automated calls with recorded messages telling us how important we are so we answer your call within seconds! We would like to be advised by someone who knows what they are talking about so we put people who know what they are talking about at the end of the phone. If there is a problem we would want it resolved quickly and with the minimum of fuss – so that is what we do for you.
The following testimonials express how well we are living up to our objectives:
I just wanted to thank you for your help in changing the shirts over. The replacements have arrived and I have tried them on, like all my other Peter Christian shirts of that size they fit me correctly! I've had my account for a number of years now, and bought items over that period too. i just wanted to feedback that I am grateful to be able to do business with a company that cares about it's customers needs, whatever and however they have arisen. Whenever I've had a query / needed help everyone has always done their best to sort thing out for me. Best regards Ian King
As always the product accurately matches the description and quality described in the literature. Service and delivery as prompt as ever and whole experience makes ordering a pleasure. Anon
Delighted with delivery system even more delighted with the correct sizing of the shirts - definitely designed for a mature Englishman. S.Charkham
EXCELLENT PRODUCT AS EXPERIENCED NOW FOR MANY ITEMS FOR SEVERAL YEARS . DELIVERY UNBELIEVABLY FAST . R.PARFITT
This feedback is not just for this jacket but for Peter Christian’s products and service overall. I have bought quite a few items from Peter Christian over the last few years and have always been most delighted with the superb quality of the clothing and the exceptionally fast delivery of them. Peter Christian gets a huge thumbs up from me and I for one cannot recommend them enough. Plus it’s excellent to find a shop who stocks the more traditional garments all in one place. Quality and service like this deserve the highest praise possible. One can really get kitted out from head to toe with Peter Christian. Many, many thanks and all the very best to everyone concerned. Thank you. Robin
I love this (ensign) shirt. The first one was too large which was my mistake, customer service was excellent in replacing it quickly. The shirt is a really nice colour and style. The cotton is thick and very good quality. Almost like canvas that will soften with age and washing. Im really pleased with the fit and feel of it and how it looks on. Tempted to get another colour but i know this is my favourite. Alex
Great service, great clothing, great prices, great customer service. Anonymous
All my purchases with Peter Christian have proven to be accurately handled and with a high service level from customer service-department. R.Segerblad
Excellent service and great product - my husband is delighted. J.Carne-White
A first rate product and great value. The PC service throughout was really good from the web site ordering through to prompt delivery. Many thanks - I certainly will recommend PC to others. A.Hall
Very quick service. Nightshirts first class. My wife tells me I look like a 90KG, 6 foot 2 inch version of the nursery rhyme character Wee Willie Winkie ! ARB.Fenton
I am absolutely delighted with the cord trousers, the fit is perfect, the extra stretch around the waist perfect for those occasions when we live it up just a little too much! Good classic colours, elegant, the trousers arrived very speedily, altogether very satisfied. R.Edwardes
I don't usually write reviews but the quality of the shirts, soft fabric, good roomy fit and really long sleeves is exceptional. A Great British shirt that I'm proud to wear. Also the price, ease of ordering and very fast delivery (overseas) means that I will be a regular shopper here - thank you Peter Christian. G.Soden
Living in the Channel Islands, finding proper quality clothing can be a struggle. Peter Christian supplied me with a pair of shirts that arrived in a timely fashion, properly wrapped and at a genuinely reasonable price. I will be shopping with them before long. Personally I feel, Service, Service and Service are the three key elements to customer satisfaction. I am a satisfied customer! G.Guille
Just want to thank you for the excellent products and equally first class service. The original order and subsequent replacement of part of it were so very speedily dealt with... very greaful, thank you, yours faithfully, M.Bath
Having just opened the most beautiful presented jacket I am writing to confirm my telephone call. How delighted to buy from you, your attentive polite patient staff, and very nice quality jacket, fit and detailing. R. Parkin
“… may I point you in the direction of the excellent Peter Christian catalogue, here women are ladies and men are chaps …”
The Times 17th October 2012
Dear Peter & Staff, I wish to thank you sincerely for the 2 chinos which were very speedily delivered here today. I love them as I love style. Best wishes and thanks D O'Driscoll
I must say I'm very pleased with the order you sent me so promptly. The shorts fit well considering my 44" waist, ideal for our next cruise. The Argyle V-neck pullover is very comfortable as are the tattersall shirts and penny loafers. I congratulate you on an excellent service and will enjoy wearing the clothes and shoes. Yours sincerely, D Poulton
I have today received the two pairs of corduroy trousers that I ordered. I just want to let you know that I am entirely satisfied with the product. I have tried them on and they fit perfectly and look great. Many Thanks Kind regards J.Bancilhon (Australia NSW)
Dear Sirs, I received my items yesterday, I am very pleased with them, thank you for your excellent service once again, your sincerely Mr A Ives.
Order arrived, thank you. As usual I am very pleased with the purchase. D.Newton
Very pleased with my purchase, now that I have found trousers that fit me will have no hesitation in placing a further order in the near future, many thanks, first class service, regards R.Clarke
Just a note to say thank you for changing my two pairs of Drill Jeans for a larger size. They arrived safely on Wednesday and are exactly what I was wanting. Very impressed not only with the quality and the price but with the efficient service you have given. I was recommended to you by a friend and that recommendation was well justified. You've gained another customer and I'll be back again in due course. Best regards, G.Jones
Dear Madam, dear Sir, I received your delivery on 10th of January, 2012. This was my first order at Peter Christian, it won't be the last one. I'm impressed by your service and the good relation of quality and price. My attention to Peter Christian came by an improbable coincidence. Some months ago my wife and I did some shopping in Amsterdam, and my wife discovered a tweed jacket (the price was appr. 350 euros) and said something like "How nice". A German guy beside us replied "Nice jacket, ugly price, you should try out Peter Christian." It was a good recommendation. Best regards J.Hancken
Just a few lines to thank you for your excellent service, also the quality of your goods once again, thank you, R Schofield
The packing and contents were in perfect order and once again I am delighted with the Corduroy Trousers and Jeans, also the wide navy braces... it is always a great pleasure to do business with your organisation, most sincerely, B Boulton from Ellenbrook, Western Australia
Thank you for your prompt and helpful service, I was very impressed. My shirt is excellent. Best wishes, I Read
WONDERFUL, arrived this morning - has to be a record for any delivery we have ever received - 5 days INCLUDING weekend. Thank you SO MUCH - everything exactly as we ordered...extremely good service to France.
Very many thanks for your prompt reply. Can I add that the twice I have purchased items from you the service has been top quality. If all companies treated their customers the way you have treated me then maybe the UK would be in a better position today. Many thanks.
Fantastic jumper and fantastic service, delivered in two days and the perfect fit. Great quality and a great experience all round, will be recommending Peter Christian to others! Many Thanks - G.Taylor
Thank you for a quick and efficient service and most of all the quality of the items I have recieved. They are second to none, I have always been wary of ordering on line this is the by far the best, even down to the packaging attention to detail is an understatement so many companies have lost that. Highly recommended outfitters look forward to my next purchases.
My order was for trousers but the speed of delivery caught me with trousers down. The order was placed online Sunday afternoon and delivery took place Tuesday morning on standard delivery terms. Incredible! ...Good service, delivery and website are all excellent!
Delivered just after 2pm Tuesday 27th Sept. Excellent, given that the order was placed on the evening of the 25th.
Arrived here in deepest rural France this morning Wednesday (i.e. under 48 hours) after ordering Monday. Excellent delivery service I must say! D Rosemont
Once again I must congratulate you on your service... this time I placed an order on Saturday, it was despatched on Monday and arrived at my door before lunch today, Wednesday. Who could possible ask for better service than this. A.Coate (South of France)
Dear Sirs, I received the products by post yesterday and am writing to say that I am very pleased with my purchase. Many thanks for your efficient service, value and quality. Best wishes, P.Busher
Just a quick 'Thank you VERY much' for your prompt attention to my order, your immediate advice upon it's dispatch and today, my receipt of the pair of SUPERB Cotton Chino Trousers. An absolute delight...!!! Once again thank you for such a prompt, coureous and efficient service. Most sincerely, B.Boulton
My husband is delighted with his new sweater, which arrived 2 days after ordering - many thanks for your excellent service. Sincerely, J.Parris
I feel I must write and thank you for the courtesy and help your staff gave me, when I placed my first order to your company. The young lady who advised was true to her word, and I am delighted with the quality and price of my handbag. Your fair price policy is certainly to be recommended. After many attempts with different companies I have at last got the right colour, shape and size and quality that I require for a very reasonable price. Many thanks and good luck to you, M Dyson-Bruce
Exemptional service and speed of delivery will certainly be a continuing customer. Anon
The customer service was just perfect. I had a telephone call from your customer service after having submitted my order.It was a pleasure talking with her. The trousers were delivered just a few days after my order and were received in a perfect order. I thank you very much for your excellent service and I am sure I will come back for further orders. Yours faithfully H.Fugelli
I was extremely happy with the Harris Tweed Flat Top Cap purchased recently. Having gone from store to store seeking such a cap but to no avail I went online and found your web site. My order was acknowledged immediately and the parcel was dispatched the same day as the order was placed arriving in Melbourne, Australia within the week. An excellent service and the quality of the cap is fantastic, just what I wanted. Thank you very much. E Steele
This was the first time I ordered from Peter Christian so I was not quite sure what size to order. As it turned out I needed one size up for a better fit and more comfort. Delivery speed was very quick in the first place and return and replacement by a larger size could not have been simpler and again very speedy and at no charge. This is a real boon when shopping by mail order and the hassle over returns for a different size or colour is the main thing that tends to put me off. I expect to buy again. J Dodd
I received the above order of Moleskin Jeans today. I would like to say how extremely impressed I am with your service. The quality of the jeans is very good and the item arrived within 24 hours of my ordering them. How good is that? Many, many thanks to all concerned. King regards, Mr Carr-Rickwood.
I have just receieved my pacel that I ordered at the begining of April, but which unfortunately was returned to you because of an incorrect address. I should make it clear that this was entirely my fault however, your fantastic staff quickly and politely resolved the problem. I try not to gush (I'm British) but I must say that for me Peter Christian is the benchmark by which all other mail order companies are judged, thanks again for your great work. With kind regards, Mr Hodges.
I was impressed with the speed of delivery, within 24 hours of of ordering. They arrived in a smart secure packet. Thank you, S Turner
I live in Ireland, and surprised and delighted at the speed of delivery. Customer service faultless. Packaging and presentation satisfactory. G McHugh
Probably the most efficient and helpful staff and amazing fast service especially with replacement items and refunds. P Glyn
The level of service from Peter Christian was excellent as usual. I am a total convert to their clothing and service. C Murley
Seven stars for everything. It's amazing to receive the goods 3-4 days after you order them from Slovenia. A bit of a shock, really.
Service was excellent in all aspects. Can't wish for anything better. Will be back with more orders and have already recommended your shop to others. J Lindborg
Would want to say more is the pity that other retail clothes outlets can not and do not aspire the quality of customer service, politeness, speed of delivery, packaging, presentation and overall satisfaction and enjoyment of purchasing from yourselves.
Excellent service! Thank you for an excellent service, fast delivery and handling. I ordered a couple of good quality Tattersall shirts and of course I ordered one size to big. No problem Peter Christian fixed that very fast considering that I live in Sweden. Thank you! I'll be back! L.Bjornlunda Sweden
No personal contact, ordered online. Ordering was very easy. One pair of cords was delayed due to out of stock but an e-mail explained this and I was kept up to date with progress. Delivery was good and items packaged and presented well. I shall be back! M Phillips
Dear Peter Christian, a quick thank you for your super service. I ordered an attache raincoat at about 15.30 on 9 Feb, asking for express delivery... The thing was with me before midday on 10 Feb. That's going some. The product not only underpriced anything available in Bury but galloped ahead in terms of quality. P. Cornish
We were extremely satisfied with the pyjamas. The website is very easy to use including the payment section. The service was extremely prompt with follow-up e-mails to tell us the progress of the order which arrived as promised and on time.
To whom it may concern: Since placing my first order with Peter Christian I have nothing but praise for the way in which you handled my order and enquiry, your staff are friendly and efficient. You deserve future orders. Keep up the good work. Best Regards H.Plews
EVERTHING WAS PERFECT. THANK YOU. 10/10 - J.Olden
As before, remarkably fast delivery. Faultless service, thank you. G Wright
Your customer service was flawless. I was impressed by the speed of delivery, specially when everything was slow down at the time by the snow.
My husband was really pleased with his jacket and feels very smart when he wears it. Your company were fantastic throughout - from ordering, sending, returning and re-sending. Excellent. Many thanks.
Simply put, A++++++++ for everything and I would happily use again! J Turner
Superb service, no complaints at all, I needed to change the size that I had bought this was completed very efficiently and speedily. The lady I spoke to was very helpful and pleasant, a company I will thoroughly recommend - in fact I already have and one of my friends is going to purchase a pair. A Conwell
Everything very satisfactory; your website is one of the best. M Anderson
I only came across your website while looking for moleskin trousers but was delighted at the simple layout and speed of ordering online. As I had to return the item (my fault) I anticipated some fuss but everything went smoothly and I was able to track the replacement until it arrived. I was also impressed at the way the item was packed and instructions for cleaning etc clearly explained. All in all a great all round service. A very pleased customer and I'm sure I'll be back again soon. B Nisbet
My items arrived very quickly and securely to my house in Ireland, and I'm very happy with the look, fit and quality. The no-quibble returns service is also excellent (I decided to return one slip-over as my wife deemed the colour to be a trifle frantic; the refund was made onto my card promptly, with a confirming letter arriving the next day).
I ordered the night shirts on the request of my elderly father in law. He saw your ad in the Sunday Times while we were traveling in England and after arriving home decided to order the nightshirts. Your website is quite nice, well organized and easy to navigate. I did appreciate the contact from customer service regarding sizing since I ordered two different sizes as my father in law requested. The package arrived in good condition and before Christmas as hoped. Thank you for the excellent service -- my father and mother in law love their new nightshirts and caps!
I did the total transaction over the internet I found your site easy to use and the product details accurate. Delivery was unbelievably fast. A Robb
This is my second pair [moleskin trousers] so you can say I am pleased! However my last pair came to an untimely end when I had a serious accident on the ice and the fire brigade had to cut them off me. I ultimately rejected the notion of sawn off moleskin shorts as I live in France rather than Germany.
As an expat I have used you for a few years now and I have always been happy. It's not easy to find articles of similar quality or design abroad, and a Britisher abroad doesn't want to look too "continental" does he? It's too ridiculous to contemplate.
Best cords I've ever had. Quality material and great fit.
Dear all at Peter Christian may I take this opportunity to thank you for a marvellous new Harris Tweed jacket my wife purchased for me. I was already a customer and asked my wife for this jacket for Christmas. We ordered the wrong size (our fault) and you very kind people changed it and it was received yesterday and its wonderful. I just wanted to thank you for the great customer service I received on changing this jacket for my correct size. I will be back shopping with your company in the very near future. Thank you all again B Stacey
Do not change anything. I value the chain of information and the overall pleasant feeling. Thanks for now.
I was attracted by your catalogue and looking around the market found the prices reasonable having expected them to be premium. Prompt service and swift delivery. Thank you. J Tolson
The quality of help, support and politeness I received ws from a bygone age. If only all people dealing with the public were as courteous as your staff the world would be a better place. The lady who spoke and helped me regarding the problem I had with the stock epitomised those ideals. Thank you. L Gordon
Website clear and easy to use. Very good delivery speed. Packaging perfectly adquate. No complaints all round.
All I can say is everything about Peter Christian is great from order to receipt of goods. Very professional.
Everything received i good shape, quick delivery and thanks to the Lady who called me to check if my order of different sizes of shirt was correct, that I really would call service.
Easy to order, very quick response and delivered within the timescale outlined on the acknowledgement. Well done.
You were fast in delivery, the hat is great quality (I loved to see that is is genuine Harris tweed), size was correct, so you have a very satified customer.
We were very pleased with the quality products and excellent service delivery. Keep it up.
Thanks for the very prompt service, and a really superb product. H. Maclean
The blue canvas trousers I bought for my husband, he is absolutely delighted the best trousers he has ever owned for cost, quality and first class service. Friends are commenting on them. We are back in Malaysia, but we will be ordering again from you in the Spring. It is true what people say real people so charming, that seems to be lost today when shopping. Thank you, A Poppy
Dear all at Peter Christian. What a find. It was my fiance's bithday on October 16th and he needed new clothes. I had a virus and was too ill to go shopping. I NEVER buy clothes off the internet, but I came across your site. It looked right up my fiance's street and so I took a risk and ordered a suit and a pair of jeans.I was not expecting a next day delivery, but I got one. I was eager to see what the clothes looked like, but when I saw the box I did not have the heart to open it. It was so beautifully presented. Even if the clothes had not been right, the box was perfect. And the Oscar Wilde quote was the final touch. My fiance is an actor and he shares the same birthday with Oscar Wilde!! He was absolutely delighted with the clothes which were a great fit, and even more delighted to discover Peter Christian. I think you will be hearing a lot more from my fiance. Thank you for helping to make his birthday perfect. D Burnett, October 2010
Dear Nick & Miranda, many thanks for the above... we've been delighted with both products & service, and particularly like your catalogues. Infused as they are with both wit & the faint aroma of the odd fine cigar. The remarkable & beautiful Mrs. Goodall looks stunning in her new, red Duffle Coat, and happily, quite unlike Jack Hawkins in the Cruel Sea (although no less determined!). Keep it up, we like your style. Best wishes, Mike & Liz Goodall, October 2010
Customer service was excellent, the response to the order was prompt. The despatch notice and tracking information was very helpful. M Barden, October 2010
I am bothering to do this because your service was excellent as are the trousers which I ordered. Delivery was super-prompt and not at an inflated price which I sometimes experience when buying things from the UK. I will consider any other offers of which I become aware and which could be useful to me from your Company . Thank you, Anon, October 2010
As good as they get - I am sitting here at work (my own company but still work) in a PC shirt - and am very comfortable in it too! M.Benson, October 2010
Peter Christian is one of the easiest companies to deal with that I have come across in a long while. Buying from you, either on line or by phone is simplicity itself. Well Done! A. McHugh, September 2010
Everyone is always very patient and polite. It is a pleasure to deal with 'Peter Christian.' Anon, September 2010
Exceptional service. Very professional and speedy. Would be happy to buy from you again. Suit bag was a nice touch. Thanks P. Mullan, September 2010
Not an enquiry but a bouquet. Blimey this typeface is small.I have just had my delivery of two pairs of chino shorts. Classic styling. beautifully made, fit like they were tailored... Once again Peter Christian has ticked all of the boxes. I seriously do not know why I ever bother to look elsewhere. If Peter Christian had a downside it would be no shop on the high street. The up side though is classic styling at affordable prices for the discerning chap. thanks so much, you really are my favourite shop. J.Barton, August 2010
I have just opened my first order today. It only took 2 days to arrive and, how very nice, the suit exceeds my expectations by a considerable amount! Tremendous value, many thanks! M.Collins, August 2010
I recently purchased from you: one pair Cotton Chino Trousers and one pair of Drill Jeans. I just wanted to thank you for sending these so promptly. I have always been pleased with what I have bought from you. Dare I say that all your clothing is just a cut-above the High Street... I will take your latest catalogue back to Africa with me, and may well ask my sister to order something else for me, with best wishes, P Fisher, August 2010
I have just taken delivery of a soft canvas jacket and an Attache raincoat and I would be grateful if you would pass on to those whom it may concern that I am delighted with both items - good quality, reasonably priced, perfect fit, prompt despatch, carefully packed and efficient service throughout. Many thanks, A.Bush, July 2010
The service on all 5 items ordered was faultness and fast. Even though we live in the most western point of the republic of Ireland, the delivery only took 3 working days from posting in Gatwick - faster than we experience from suppliers within the island and elsewhere in the UK. This is the second order I have placed with you for which I am entirely satisfied and will lend me to placing further orders. thank you and your team and also for a splendid web site and good merchandise. Yours, P.Cashen, July 2010
Delighted with the order, arrived within three days in normal post, helpful enquiry desk dealt with my query, the shirts and boxer shorts are excellent, fine cotton, fit perfect, packaging is a very high standard. Thank you very much. J Hill, July 2010
I'm most impressed! What I ordered on Monday arrived here in Luxembourg this (Wednesday) morning. Congratulations on the excellent service, and thank you. T O'Hagan, July 2010
I would like to let you know how absolutely thrilled I was when I opened my parcel, and tried everything on, and they fitted perfectly and were in perfect condition ,and was exactly what it said on the web page.Absolutely outstanding service and products.Having of late tried several internet retailers I am definately qualified to judge and believe me you are excellent. I will definately be using you again. G Edwards, July 2010
Dear Sir, everything I bought from you has been excellent, and your staff wonderful. Thanks W Boardman, June 2010
First, I must say I was pleasantly surprised by the speed of delivery. Both items were shipped on a Monday and I received the following Friday. Being an international shipment is very fast when you consider that here in Canada, domestic mail takes on average three or four days to reach destination. The quality of products received (two Harris Tweed caps made by Failsworth) is as expected, great! What I had read on the web about the quality of your products as well as your excellent customer service, is fully confirmed. I would not hesitate a moment to recommend to shop and buy at Peter Christian via the internet. Raynald, June 2010
Just a note to let you know how extremely pleased I am with the superb cut, fit and quality of all the items you sent. It is a real pleasure to have discovered you! D Lenthall, June 2010
Dear Sir, as a recent and new customer, I am writing in apreciation of the way my order was dealt with by your company... I am most impressed by the high standard of service you offer, also I would like to mention a lady called Jenny in your helpdesk department who answered my queries in a most pleasant, cheerful and helpful way... I wish you all every success in the future, with best wishes, A Collins, May 2010
Dear Sir, a note of thanks for your impeccable service, goods recieved in perfect condition beautifully packed, this is the first time I have used your company the quality of the linen suit looks very impressive with fine attention to detail, I will be ordering more goods today! Many thanks, T Hall, May 2010
Dear Telephone Ladies, it can be very difficult ordering items from a catalogue. I [would] like to thank you all for making the task easier for me. Enclosed are a box of chocolates. M O'Maille, May 2010
It was a most pleasing experience to receive such courtesy and expert advice,the packaging and delivery were hundred per cent.I look forward to doing further business with you shortly. A Bryant, April 2010
Very good service. Customer service was polite and helpful. Speedy delivery, good packaging. N Worledge, April 2010
Delivery as promised; presentation perfect; customer service fine. So much so that I am about to buy a pair of trousers. MRF, April 2010
Delighted with the jeans - fit, style, and colours. The service was particularly good and I was surprised that a big company could give such personalised attention to my order which needed a VAT removal for delivery to me in Jersey Channel Isles. The lady who dealt with that was particularly charming and efficient. Thank you. Anon, April 2010
I am very happy with these trousers, just what I needed. Sorry I got the length wrong first time round, returned them and received the right ones in three days, well done! Good packaging by the way. Thanks. Anon April 2010
Dear Peter Christian, Recently I bought clothes from you: a tweed jacket, knitwear and other things. I thought you might like some feedback, because I'm very pleased with them. They all fit well, and it's really nice to get somethings coloured in this very dark age - I enjoy wearing Peter Christian clothes! J Kenworthy-Browne February 2010
I am delighted with my Harris Tweed Jacket - fit, feel, fabric, fancy lining etc etc. Congratulations on your excellent service (for example - provision of a number of fabric samples was most helpful in making final decision). This is my first purchase from you but I don't think it will be the last. Regards R Burkey, February 2010
I have recieved today the jacket I ordered from you. I would very much like to compliment you. It was an excellent quality and a more than fair price. Also I find your service in top. I will recommend you to my friends, and I will certainly shop from you again, S Peter Thomsen, February 2010
Dear Sirs, I have received my order for Cavalry Twill trousers and I have found them to be an extremely well finished garment. I actually found they took me back to my noyhood as my mother was a tailoress by trade... all her garments were finished to an extremely high standard which is what brought my mind back all those years ago... G Worsley, February 2010
Just to confirm the Vicuna overcoat arrived yesterday and that I am delighted with it. Fits perfectly, looks great, and the material is so smooth. A thrill to wear! G Taylor, January 2010
All excellent. I won't hesitate to order again in the future. Thank you. Anon December 2009
Truly a good service arriving next day in Guernsey. Very few suppliers can match this level of service. Anon December 2009
Reasonable delivery time, split delivery at no extra cost to save waiting for the whole order. Thank you very much. K Ramage December 2009
Ordering with Peter Christian was simple from making the order to the delivery. Thank you for a great service. K Browne December 2009
I am a recently converted member to the Computer community and I am delighted to find that you are so well represented with your excellent web site. I am an old customer of yours from the past and found that your products are still as good as ever. Again you had exactly what I was looking for. Thank you Anon, December 2009
Delivery is excellent and the tracking system is addictive ...keep checking to see where things are. Beautifully packed too never any damage! G Wallace, December 2009
A wonderful shopping experience. I will definitely use Peter Christian again, J Darby, November 2009
I bought online and delivery was very quick. Top marks for service. H Moss-Blundell, November 2009
Very fast delivery, packaging and presentation excellent. B Latchford, November 2009
Exceptional speedy delivery (to The Netherlands!) J Scheffer, November 2009
Very impressed with speed and accuracy of dealing with this order, Anon November 2009
Very impressed with phone call to confirm the order was correct. Speed of delivery also excellent. Anon November 2009
Review : I am happy with all the products received. Customer service was excellent in all respects and my contact with your staff was professional and helpful. I hope to use your company again. R Huzzey September 2009
I have just returned from abroad and found the Chino Trousers excellent. The length-27 ins - is excellent for me and avoids alteration. Excellent product. Anon September 2009
Positively superb service, follow up delivery speed and packaging. You are one of few getting it right. We are impressed and will use you again. DC & L Leese September 2009
Excellant pair of jackets. Should turn a few heads in the Adriatic. Anon September 2009
Thank you very much for the efficient, quick and polite way you dealt with my order, T Gibson August 2009
We are both very satisfied with the quality of the trousers, and the jacket he had last year is superb. Thanks again to people who seem to know what customer service is all about. We shall be ordering again soon, B Brough August 2009
I would like to express my full satisfaction with the suit and trousers received, which reminded me of the good old days, of top class, British merchandising, N Vlassopoulos August 2009
Difficult to speak too highly of the friendly efficent service...... And the quality of the clothes isn't too bad, either! Keep up the good work! Best Wishes, J Selley, July 2009
I very much appreciated how smoothly and promptly my order was filled out. I was a bit apprehensive ordering from Australia for the first time, but I couldn't be happier with the service and have returned to make another purchase. I look forward to receiving them and to coming back to look at any new items in future. M Bianchi, July 2009
Service was excellent, and I received the trousers within 24 hours, perfectly packaged and ready to wear! I will certainly look closer at your catalogue next time if this an indication of your quality of service - well done! D Budge, July 2009
Good website. Easy to order, quick and efficient delivery. Sizes are spot on. Overall, excellent service. I am very pleased to have found a catalogue that provides a range of good quality stylish clothing at sensible prices. C Hawkings, July 2009
Must say I was a bit surprised to see the delivery here in Finland two days after it had been shipped. I submitted my order on Thursday and the status said it was sent to me on Friday and I was able to pick it up from the post office on Monday. Very pleased with the delivery speed! R Leino, July 2009
Excellent service, fast delivery and, unlike some other mail order suppliers, sizes that are what they say and colours that match photos. I shall definitely order again. Anon, July 2009
First time we have purchased garments from you, the trousers were received today and the quality and cut are superb. You have gained another customer. The ordering process was straight forward and the web site easy to navigate. The goods arrived in perfect order. T Cook, July 2009
Nice fast service. I would recommend your company to any of my friends. Many thanks. D Wilkinson, July 2009
Completely satisfied - am about to order another jacket from you! S Owen, July 2009
Excellent quality, fit and price. I expect to be buying other products in future! D Phillips, July 2009
Service first class, packing and delivery excellent....your web site one of the easiest I've navigated. Anon, July 2009
Splendid, good fit excellent cut, I am delighted with it. Anon, July 2009
Great quality at a very reasonable price, I only purchased one suit to try it out, but I'll certainly be back for more... Anon, July 2009
The suit is as I expected - good quality, good fit. Service was 5-star plus, with delivery in 48 hours. W Gauld, June 2009
Dear Sir, I cannot fault the quality of service I received. The products are excellent and arrived promptly. I feel there is nor more I can add. G Walton, June 2009
Found the service to be very good. Order was received promptly and very please with the catalogue sent to me. I'm sure I will order again in the near future. Anon, June 2009
I ordered this jacket on-line, which is a very simple process. The order was placed on a Thursday afternoon and delivered at 09:00 on the following Saturday morning - excellent service! I Barnes, June 2009
Couldn't believe how quickly the two Bimini Short Sleeve Shirts arrived after me placing my order. Incidentally, I am delighted with the shirts and look forward to future order with Peter Christian. J Murdoch, June 2009
Clothes fit well, are stylish and are very cost effective! Having 30' waist is a real bonus and not something easy to find with many makers. A Griffith, June 2009
Absolutely nothing to complain about! How you do it I do not know, but if only everyone traded as you do. Keep it up and every good wish for the future. W Macalpine, June 2009
I am 100% a fan of Peter Christian ... beautifully laid out and comprehensible brochure, excellent quality clothes, charming and helpful staff when I speak to them; speedy delivery and no problems on the rare occcasion (one!) when I have had to send something back. A Tucker, June 2009
Your usual high standard of finish. Appreciated the inclusion of a garment bag. Really cannot fault your service. P Bashford, June 2009
Excellent service -all done over the web, packaging excellent, suit very good indeed. I am very pleased and will certainly purchase from you again. P Wilson, June 2009
Well packed and delivered in good order within 3 days. Great service which I have commented upon previously. Anon, June 2009
Delivery one week to a small town in USA. Very pleased. K Clair, June 2009
The most comfortable trousers I have worn in a very long time. I am thinking of getting some more next month. A Lee, June 2009
Excellent. Rapid and accurate information and delivery. A Seppänen, May 2009
Great pair of slacks, superb fit, quick delivery, good comms. G Beck, May 2009
Service and quality is superb. Ever since I found you, I only need to shop with you for most of my needs from now on. D Barnard, May 2009
Especially impressed by speedy delivery. Order placed in the afternoon of bank holiday 13 April was received on Thursday morning 16 April. In addition, when a simple query arose we were easily able to contact you - a refreshing change from other so-called customer services! The inclusion of a coat hanger and cover was an unexpected, and but appreciated and welcome touch. D Robins, May 2009
I am truly delighted with your service and product range I just can't understand how I have only just discovered your company as I have been buying clothes on the net for years. Anyway I will certainly be back, many thanks and keep up the good work. E Hodges, May 2009
First class service, especially on speed of sending replacement garments after originals were not a good fit. I shall happily recommend your catalogue to friends and family. Anon, April 2009
I am pleased to say that the exchanged trousers proved to be an excellent fit. Your service was first class as expected. I have no hesiration in recommending Peter Christian to others who use mail order. P Franks, April 2009
Congratulations on your service. As a first-time purchaser, I ordered several of your products on Tuesday 21 April, and they arrived that Friday. I am delighted with what I received. I'd like to compliment you not only on your speed and accuracy but the quality of your clothing and the professional way in which it was presented. If only everyone had your standards! S Sholl, April 2009
I just felt I must let you know how pleased I am with the jacket and trousers I received from you last week. The product is quality, terrific and fits perfectly. The value for money is extraordinary. I have your catalogue and will no doubt be ordering from you again. A Richens, April 2009
May I say that although I have only been a customer for about a year, your companies phone manner and attitude towards customers is second to none. G Marek, April 2009
I have nothing but the highest praise for your service. The order arrived within seven days and the postage charges were, as always, most reasonable. Whilst I have not yet worn all the garments that I ordered, those that I have worn have been comfortable and have drawn favourable comment from my family. My wife and I are travelling to Europe later this year and you may be assured that Peter Christian apparel will be in my suitcase. Anon, April 2009
All very good - express delivery and returns service extremely swift. C Kemp, April 2009
Delighted with my order. It was a gift for my dad's birthday and he's very particular about quality. This is my first purchase from yourselves but i have passed the catalogue to my dad and i'm sure he will purchase from you in the future. Anon, April 2009
Great service, nothing to complain about. Delivery was as expected and packaging and presentation was perfect. Thanks again. Anon, April 2009
My order was dealt with in a highly professional manner, delivery was (as requested) rapid and the goods arrived well packed and in excellent condition. I shall certainly shop again. Anon, April 2009
Thank you for the Stone-coloured chino suit which arrived this morning. I've paid three times the amount for a similar suit, but it did not have the quality of this. Over-worked words "unbelieveable value" really apply to this suit. Not forgetting the help I have received from your friendly staff - I will order again. J Jarman, April 2009
The Peter Christian customer service is second to none and busness is always conducted with politeness and expertise. Two shirts I bought recently were well packed without going over the top that presenting the shirts well without wasted cardboard and pins. The shirts were delivered to me two days after I ordered them so in all a very satified customer. R Cross, April 2009
The service that I received from Peter Christian, was as I expected prompt and courteous and highly professional. A pure delight to shop with. B King, April 2009
I have nothing but praise for the way I have been treated. Firstly when I visited your business address, and secondly when I spoke to a member of your staff on the telephone to order the shirts. The young lady was so helpful, and when I pointed out I could not take advantage of one of your offers (the line had sold out)and therefore went for a second choice, I was given a 'good will' discount which I received with thanks. My first purchase, a Harris Tweed jacket is the envy of all who see it. I have also recommended you to other family members and friends. Thank you so much for the quality of your clothes and the delightful manner of all of your staff I have dealt with so far. B Williams, April 2009
Five stars in all categories. It is a long way to Sydney, Australia and it is a pleasure to find clothing arrives as ordered and promptly. G Johnson, April 2009
First class service, thank you. G Habbishaw, April 2009
Thank you, the order was delivered today!! The jacket is gorgeous and I am sure my husband will love it. However, it is an anniversary present which is the 5th of April. I was not expecting quite such a quick turn round with a delivery to Denmark! Warm regards, J Jenvey, March 2009
Just to express thanks for the beautifully packed Tattersal Cotton Shirt. The feel and size is just right. D Major, March 2009
As a customer I want to congratulate you on the excellence of your clothing. Recently I purchased from you the Blue Chino suit with extra stone trousers, and the Henley blue tie. I wore and travelled in them to Australia. They were washed and dry cleaned, all to perfection. They were smart, comfortable and much admired at the Sydney Test Match and International tennis at the Olympic arena. Even sitting for 20 hours on the Quantus flight out and home did them no damage. I feel good wearing them. Thank you so much, Yours sincerely, R McEwan, March 2009
I received my Harris Tweed jacket this morning and am writing to tell of my delight at its quality and fit. Your catalogue is also worth of high praise with the quotes and comments making it far more than simply a clothing sales document - it is a good read in itself and keeps one turning the pages regardless of whether or not there is anything else on one's shopping list. I will be telephoning a further order in the near future (when I have consulted she who must be obeyed' on the subject). Thanks once again for your excellent company. I can foresee a long and costly relationship developing in the future (with no doubt continuing excellence in terms of value for money). Yours faithfully, D Wright, February 2009
I have to say, I’m as impressed with the items as I am with your excellent service. Well done. I won’t hesitate to use it again as and when, (we used to take good service for granted). D Andrews, Shipley, February 2009
Dear Sir, This morning I took delivery of my Peter Christian 100% Cashmere Coat. It is everything I dreamed of. The fit is perfect, the cloth oozes money. It is warm and friendly. I could not be more pleased. I always desired such a coat but found the prices very prohibitive in stores. I have achieved a life time ambition. Thanks to you." L. Cross, January 2009
"Your organisation clearly regards customer service very highly in terms of communication – quite rare, but much appreciated." S Wooldridge, January 2009
"Thank you for the very prompt dispatch and delivery of my order, very commendable. The only snag is the enclosure of your catalogue - over which my wife is poring with great interest!" H Dale, January 2009
"Many thanks for your superb service. You really are the most helpful and efficient firm I have dealt with over past years." A Bishop, January 2009
"Dear Sir, I feel compelled to write and express my delight with the goods received, plus your excellent customer service. When I called your orderline it was such a delight to speak to a real person rather than having to put up with a recorded message and endless choices. It is very rare these days to find a company that believes in the personal touch. Thanks for the goods and the service, it will be my privilege to recommend my friends to your business." Sincerely yours, K Mullen
"Wendy, Please pass on my thanks to your colleagues for their dealing with my recent orders so promptly, particularly dealing with a return item, the replacement for which is perfectly satisfactory. I had not previously ordered anything from you, but you do have a very impressive catalogue of menswear and I shall certainly be returning to you when I need to replenish my wardrobe." Best wishes, A Worcester
"Dear Miranda, I felt it should go on record how pleased I was with the excellent service you extended to me when I ordered a second jacket from your company, which I have now received. I am most impressed with the efficient and pleasant manner you dealt with my order and I have no hesitation in placing further orders in due course." Kindest regards, Royston Harriss
"Dear All at Peter Christian, You have surpassed your normal excellent service. All items delivered of excellent value as always and very good quality, again as always and you are such nice people to deal with. Or should that be “with which to deal”. No matter you get my drift. Best wishes to you all (especially Sue in the stores)" Larry Darbon
"Good Morning, I was very pleased with the way in which you managed my internet order – good communication and fast delivery." Brian Clifton
"Dear Mrs West, Just a note to express my total satisfaction with your company. Charming helpful staff, speedy efficient service, a delight to do business with. My tailor is very miffed that I now buy nearly all my casual clothes from you!" Yours sincerely, Edward Synge
"Your products are of good quality, in attractive colours and designs, at an acceptable price. And you are one of the few companies that supply jackets to the larger man." Mr John I Jones
"It is a great pleasure to find an organisation that still provides service and courtesy. You have restored our faith in human nature." Mr Evans (Abergele)
"Dear Mr Alderton, A quick thank you for my trousers. I hate spending money - but the features and quality were worth every painful penny paid!" Mr T J (Christchurch)
Dear Sir, I recently placed my first order with you and have just taken delivery. I make frequent internet purchases and in several cases am quite disappointed with the ordered product as the reality often fails to live up to the advertising 'hype'. I am therefore delighted to report that the reverse is true in your case and that I am delighted with the quality of the shirts and chinos that I ordered from you. I will be returning for future purchases … Thank you for your service. Yours sincerely, (David Noon)
"Thanks for excellent service, excellent catalogue and excellent quality - I shall be ordering from you again soon. Mr D (Shipley)"
"..the merchandise in the catalogue is timeless, the quality excellent at a realistic price and the guarantee watertight. What more could you ask for? Mr D (Denny)"
"I have made purchases from your website twice...It is refreshing to find a company that actually cares. Your service is excellent, you should be extremely proud. Mr C (West Lancashire)"
"The trousers arrived this morning. Well worth waiting for. My only regret - no excuse for any more laughter packed conversations with the 2 of you. Mr S (Durham)"
"...trust is a rare thing in this nasty world. Mrs B (Montevarchi. Italy)"
"My husband has just put on 2 pairs of your trousers (weekdays) and is wreathed in smiles - they are nice colours, the right length and FIT! We were both beside ourselves with excitement as we have not been able to find any good quality clothes in big sizes...Mrs F (Chichester)"
"...we loved "To order call a real person" We'll be back.Mrs H (Cape Town. South Africa)"
Please forward this to whoever is in charge of customer services
"Dear Sir/Madam, I am a new customer. I recently responded to an offer.
Pleasant surprise number 1: human being answers the phone
Pleasant surprise number 2: person knows what they are talking about
Pleasant surprise number 3: goods arrive (with complementary suitbag - thanks) – am thrilled.
Great service – I’ll definitely be ordering more with you." Regards, Martin Hill-Jones